Comprehensive Review of Universal-Casino

Universal Casino Logo

Welcome to this exhaustive review of Universal-Casino, a recent player in the online gambling world owned by ProgressPlay Limited. Established in 2021, Universal-Casino offers a gaming platform filled with games from diverse providers. Despite some reservations centering mainly on its withdrawal limits and some unfair conditions, we’ll delve into every bit to give you a clear picture.

The Basics of Universal-Casino

This relatively new casino has quite a modest revenue niche, due to which bigger wins could be challenging for it to pay out. Added to the narrow band is the concern over its below average safety index and unfair conditions stated in its terms and conditions section. It’s always beneficial to thoroughly read through these to prevent any unforeseen circumstances.

A positive aspect is its wide array of active games including Slots, Roulette, Blackjack,Bingo, Baccarat, Jackpot games, Live games among others. Games are provided by notable companies such as NetEnt, Microgaming, ELK Studios, Scientific Games, Evolution Gaming, Red Tiger Gaming and many more.

Currency, Language, and Payment Methods

Universal-Casino accepts an impressive range of currencies from USD to INR, along with several other global coins. This paves the way for a user-friendly experience at a multinational level. Flexibility is extended to language accessibility too, where website support is provided in multiple languages including English, French, Spanish, Finnish, Japanese, and Portuguese.

To deposit or withdraw, Universal-Casino sports numerous payment methods from globally known cards like VISA and Mastercard to upcoming services like PayViaPhone and ecoPayz. A flip side to note here is that not all payment methods are available for every country and there may be attached withdrawal fees.

Customer Interaction and Support

Universal-Casino makes use of a chatbot for customer interactions, reflecting its adaptation to technological advancements. They are also available via live chat support where auto-translation is available for certain languages. This move can considerably enhance the user experience, making it less complicated for customers from non-English speaking countries.


Overall, Universal-Casino might still need some time to improve its standing in the online casino industry. Although it has several games and good tech support in place, matters such as low monthly withdrawal limit and unfair terms and conditions present pitfalls that you want to consider before heading over there. Always remember to play responsibly and The House always has an edge.

Frequently Asked Questions

1. Who owns Universal-Casino and when was it established?

Universal-Casino is owned by ProgressPlay Limited. It is a relatively new entrant in the online casino industry, having been set up recently in 2021. Despite being young, it offers a wide range of games to players from different corners of the world.

2. What type of games does Universal-Casino offer and who are some of the game providers?

The casino provides players with a rich array of active games that include Slots, Roulette, Blackjack, Bingo, Baccarat, Jackpot games, Live games and more. These games are created by top game providers like NetEnt, Microgaming, ELK Studios, Scientific Games, Evolution Gaming, Red Tiger Gaming among others, assuring quality and variety.

3. Which currencies are accepted at Universal-Casino?

Universal-Casino accepts many global currencies which include USD, CAD, EUR, GBP, BRL, GTQ, INR, JPY, NOK, NZD, and ZAR. This means the casino caters to a global audience and enables a more user-friendly experience for multinational players.

4. What kind of customer support does Universal-Casino provide?

The casino offers live chat support and uses an auto-translate feature for supporting conversations in multiple languages including English, French, Spanish, Finnish, Japanese, and Portuguese. Furthermore, they employ a modern chatbot solution to handle customer interactions, making the process smoother and quicker.

5. Are there any concerns regarding Universal-Casino?

While the casino does have some robust features, it also has certain areas where caution is warranted. This includes its limited revenue, which could mean it struggles to pay out large wins; a below-average safety index; and some sections of terms and conditions we deem to be unfair. Additionally, though it supports multiple payment methods, not all of them are available in every country and withdrawals can be subject to fees.

6. What are the withdrawal limits for Universal-Casino?

The casino has set a limit of $3,000 per week and $6,000 per month on withdrawals. This is something potential players with high rolling tendencies should consider as it could impact the cashing out of large winnings.

7. How safe is Universal-Casino?

While safety in the online world can rarely be absolute, Universal-Casino’s safety index leans towards the lower side, which means that while it isn’t completely bad, there are some negative aspects to be aware of. Potential players are advised to thoroughly read the terms and conditions and make informed decisions before committing financially.

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